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Metro Bank

“We had the opportunity to use this service for a Customer in May 2018. The Metro RM and SFP visited and spent valuable time with the customer assessing the Arrears that had been accumulating and then offering a revisit in later months. SFP then summarised the position for us via a comprehensive e-mail which had the added benefit of satisfying our credit team. Monthly updates were scheduled via conference call so that we could monitor progress & then react quickly if deterioration was spotted. I would certainly use this service again in future and recommend it to others.“

Head Of Regional Operations, Metro Bank